AI Agentic Development
Automate your business with AI agents
SBNA Technologies designs, builds and runs AI agents that replace repetitive manual work — answering calls, handling support, processing documents and running your workflows 24×7.
- Works 24×7
- Connects to your tools
- Humans stay in control
AI products
AI agentic products built for your business
Custom AI agents, designed, built and supported by one team.
AI Agentic Product Development
Custom AI agents and agentic products, designed around your workflows and integrated with your systems from first workshop to launch.
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AI Voice Agents
Conversational agents that answer and make calls, book appointments and route callers — the next step beyond IVR menus.
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AI Workflow Agents
Agents that read documents, check your rules and update your systems, automating back-office work from start to finish.
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Also from SBNA: Smart Hostel · Transport Management · Smart SoftExchange · All products →
Use cases
Where AI agents replace manual work
Start with one job. We build the agent, connect it to your tools and keep a person in control.
Customer support agents
Answer questions on chat, WhatsApp and email from your own knowledge base, and hand over to a person when needed.
Sales and lead agents
Reply to enquiries instantly, qualify leads, follow up and book meetings for your team.
Voice and phone agents
Handle inbound and outbound calls in natural conversation, at any hour of the day.
Back-office agents
Process forms, invoices and reports, validate the data and update your ERP or CRM.
Knowledge and research agents
Search your documents and data and give your team clear, sourced answers in seconds.
Multi-agent systems
Specialised agents that plan, hand over tasks and work together on larger processes.
How we work
From manual process to working agent
One team, from the first workshop to 24×7 support.
Discover
We map the work your team repeats every day and choose the tasks worth handing to an agent.
Build & integrate
We build the agent, connect it to your systems and test it on your real cases.
Launch & improve
We go live with approvals and monitoring in place, then keep improving the agent.
Why SBNA
Automation you can trust
Built to work alongside your team.
24×7 support
Round-the-clock customer support whenever you need us.
You stay in control
Approvals, logging and hand-over to your team are built into every agent.
Connects to your tools
Works with your CRM, ERP, databases, email, WhatsApp and telephony.
Start small, scale fast
Begin with one workflow and expand once it proves its value.
Latest insights
From the SBNA blog
Ideas and practical guides from the SBNA team.
Why highly available applications matter
When an application serves a large number of users, downtime or slow response directly affects your business. Availability must be designed in…
Preventing fuel theft with real-time monitoring
Fuel is one of the largest costs for transport companies. Our Smart Fuel Consumption Monitoring System reads fuel levels from sensors installed…
How IVR-based hostel management improves student safety
Smart Hostel uses interactive voice response so guardians can approve leave requests by phone and receive in/out details automatically, with fingerprint, smart…
Ready to put AI agents to work?
Book a free discovery call and tell us which process you want to hand to an AI agent.